Ordering Information
{ When Should I Order My Invitations? }
We suggest ordering your invitations approximately 3-4 months prior to your day (the earlier the better). Aim to send your invitations out at least 6-8 weeks in advance to allow for rsvp's and confirmation of numbers.
{ Customising your Stationery }
You may customise the wording on any item. Simply supply your wording in the appropriate fields during the ordering process and we will personalise the stationery for you. If you see an invitation in the Wedding Invitations category that you would like as an Engagement Invitation, just select the item and enter your own wording. This goes for any stationery item!
If you see an invitation that you like on this website, but would like to change the colour, just contact us, and we will create a custom invitation for you. We can customise your stationery to match the tone and uniqueness of your day. We will ask for the pantone colour to ensure a close match. (Please note that due to the printing process, colours may vary).
Please note that there is a minimum order of 30 on our website for invitations and stationery.
{ Payment Methods }
Full Payment is required before we commence designing your invitation, via our online checkout. Payment can be made by credit card, internet bank transfer, cheque or money order. Credit card payments are via the secure PayPal site. Pretty Inviting will never ask you for your credit card details.
Should you have any problems or questions when placing your order, please contact us on enquiries@prettyinviting.com.au.
Prices shown on our website are subject to change at any time without notice.
{ Refunds and Cancellations }
Due to the nature of the product and considering all stationery is personalised, refunds cannot be given after printing of the order has commenced. After the initial order has been placed, and providing the printing has not begun, cancellation of the job will incur a 50% charge.
{ Customising your Order }
Upon receipt of your order and payment, the customisation process will begin. You will receive a proof via email from us within 2 business days, and here you will be given the opportunity to make any text changes that are required via email. It is the responsibility of the customer to ensure that all text and content is correct (including spelling and punctuation).
{ The Printing Process }
Once this high resolution pdf is approved, we send to the printers for output.
All orders include a hard copy press proof as part of the approval process (no additional charge). This is one off invitation output by the printers after final approval of the pdf proof. It is mailed to you prior to the printing of the entire order to give you the opportunity to view exactly how your stationery will look. You may wish to skip the press proof, and go direct to print if time does not allow. Colours vary between computer monitors and the printed product, so if the colour is important to you, we recommend viewing a press proof first as we cannot guarantee that the colours printed are what you are expecting.
{ Order Timing }
Orders take approximately 4-5 weeks to be delivered (depending on the length of the approval process and location, this can vary).
{ Delivery of Your Order }
Orders are sent via Australia Post, however, if you wish your order to be sent via courier, please contact us to arrange and we will advise of the additional charge. Pretty Inviting takes great care in the packaging of our orders, and does not take any responsibility for damage to the stationery in transit.
We also welcome International orders, however additional freight charges will apply.
